Records – Compilation and Referencing
shall be compiled coincidental with the activity to which they relate.
All records, including those generated by sub-contractors/suppliers
shall be compiled, indexed and uniquely identified to the contract
and specific work activity.
defined in the contract as being required by the Customer shall
be collated and be available at contract completion, the satisfactory
review of records by the customer shall constitute an element of
the acceptance procedure.
retention times for records shall be agreed with the customer in
writing subject to complying with statutory requirements.
Material Handling Systems Responsibility
by the Customer of MB Material Handling Systems quality assurance
arrangements or those of its sub-contractors will not relieve MB
Material Handling Systems of it’s obligations to provide services
which meets the requirements of the contract.
company is an established member of The British Quality Foundation
and in September 1993 was awarded the BSEN ISO 9001 certificate
of accreditation, Certificate number 93/2882, the assessment body
being SGS Yarsley, an internationally recognised member of Accredited
Material Handling Systems are committed to an ongoing policy of
Quality assurance which will ensure customer satisfaction and profitability
through good business practices.
will be achieved by ensuring that all activities undertaken are
in accordance with:
Standard BS EN ISO 9001:1994 Part 1 (Formerly BS5750)
for Quality Assurance in specification for Design/Development, Production,
Installation and Servicing”.
Material Handling Systems shall appoint an experienced and competent
quality management representative supported by competent and experienced
personnel, to ensure effective implementation of the approved Quality
Assurance Programme and quality plan requirements.
Material Handling Systems shall submit documents for review and
appropriate endorsement by the Customer as required by the contract.
schedule of drawings and documents for comment or appropriate endorsement
with appropriate time limits shall be submitted to the customer
which shall be maintained by MB Material Handling Systems to indicate
up to date status and revision of each document.
of Sub-Contractors and/or suppliers
Material Handling Systems shall be responsible for specifying relevant
quality assurance arrangements of these and for ensuring they comply
with such arrangements.
Material Handling Systems shall ensure that all appropriate technical
information is extracted from the contract documentation and passed
on to the sub-contractor/supplier.
Material Handling Systems shall only place work in accordance with
the agreed schedule submitted with the tender or in accordance with
agreed changes following submission of a revised schedule.
of Contract Work
the course of the work, recognition is made that the customer has
the right to monitor the implementation of MB Material Handling
Systems quality assurance arrangements. This may be by surveillance
of activities at the work locations and where appropriate by formal
audits. Customer representatives will be afforded unrestricted access
and facilities at all reasonable times to carry out this work.
is also recognised that the Customer may reserve the right to monitor
any sub-contractor’s activities and MB Material Handling Systems
shall ensure that the sub-contractors are informed in the event
of this requirement.
part of the work shall be repaired or spoilt work corrected without
prior written approval from the customer. Any deviation from specification
shall be dealt with as a concession request which shall be submitted
for approval on company or contract specific forms. Customer approved
copies of which shall be filed with the contract quality record
and testing shall be by suitably qualified and experienced personnel
independent of those having direct responsibility for the work being
shall not proceed beyond operations requiring verification (including
release of material from stores) until it has been verified as conforming
to specified requirements.